We are committed to equipping every student and employee with the reliable, innovative tools they need to learn, grow, and succeed in today’s connected world. We believe that technology, when used thoughtfully and responsibly, is a powerful catalyst for cultivating possibility, empowering every learner to reach their individual potential both inside and outside the classroom. Our team supports student and staff devices across all FHPS schools and buildings, managing everything from Chromebooks and classroom displays to the district’s network, wireless infrastructure, security systems, and software.
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DEPARTMENT RESPONSIBILITIES
Student Records & School Performance
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Our team runs and maintains PowerSchool, FHPS’s student information system, while overseeing the district’s data warehouse, FHPS dashboard, and performance analytics — ensuring the right data is available to support every learner’s growth and success.
Operating & Supporting Systems
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We provide technical support and training across finance, human resources, payroll, and communications — equipping the people behind the scenes with the tools and information they need to keep One Forest Hills running smoothly.
Infrastructure Backbone
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From our data center and telephone systems to school wireless networks and internet connectivity, we manage the foundational infrastructure that keeps students, staff, and families connected every day.
Business Partnership & Innovation
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We partner with district departments to deliver business analysis, change management, and enterprise solutions — ensuring seamless transitions to new systems and tools while building consistent, sustainable practices that support the entire FHPS community.
Cybersecurity
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Protecting our community is a top priority. We work continuously to safeguard sensitive data, preserve the integrity of district IT assets, and ensure the reliable availability of technology services across all 17 schools and buildings.
Enterprise IT & Device Systems
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From device acquisition and software licensing to help desk support and computer engineering, our team ensures that every student and staff member has access to the technology they need to cultivate possibility each and every day.
Safety, Security & Access Control
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We oversee the systems that help keep every FHPS building safe and secure — including security cameras, emergency and mass notification systems, and electronic key card access — so that students, staff, and visitors can learn and work in an environment where safety comes first.
Classroom Audio, Video & Display Systems
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We manage and support the audio, video, and display technology in classrooms and common spaces across all FHPS buildings, ensuring teachers and students have the tools they need to engage, present, and learn effectively every day.
Professional Learning & Technology Integration
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We believe that great tools are only as powerful as the people using them. Our team designs and delivers professional learning opportunities that help teachers and staff confidently and meaningfully integrate technology into instruction and daily work.
Help Desk & End User Support
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Our responsive help desk team is the first point of contact for students and staff when technology questions or issues arise, providing timely, solutions-focused support to keep learning and working without interruption across all 17 FHPS schools and buildings.
Software & Application Management
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We oversee the acquisition, licensing, deployment, and management of district-wide software platforms and digital tools — ensuring every application meets the needs of our students and staff while aligning with district security, privacy, and instructional standards.
Artificial Intelligence & Emerging Technology
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From evaluating new AI-powered tools to supporting staff and students in using them responsibly, our team helps FHPS navigate the evolving landscape of AI, ensuring the ethical use of innovation serves our students, our staff, and our community.
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